Technical Support Updates – December 2020

[iPECS IPCR] iPECS IPCR(Call Recording)_P3_Issue 2.8 (December, 11) [iPECS eMG100] eMG100 - Unified P4.0 MP (R4.0.47) (December, 11) [iPECS IPCR]...

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2020 November iPECS Technical Training

Ericsson-LG Enterprise held iPECS Training Webinar from November 3rd to November 20th virtually. Due to the continued influence of COVID-19,...

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iPECS Technical Training 2019

Ericsson-LG Enterprise and SR supply, an exclusive partner in Singapore, has carried out basic and advanced level on-site technical training of the iPECS applications, iPECS eMG80 and iPECS UCP systems, from 24th to 28th of June. In this training, Report...

NO. 264 | Jul 31, 2019

Launching iPECS CCX

Introducing the iPECS CCX (Contact Center Experience) – a next generation omni-channel contact center solution for your business. iPECS CCX goes far beyond traditional ACD systems, providing an array of communication channels such as voice, SMS, email, fax, web-chat, web-call-back,...

NO. 263 | Jun 28, 2019

iPECS Technical Training 2019 – Overseas

From May 13th to 31st in Seoul, Ericsson-LG Enterprise conducted intense tech training to partner engineers, which in the end had an examination for providing certification to who passed. This training session included hands on installation and operation of iPECS...

NO. 262 | May 31, 2019

Enterprise Connect 2019

Ericsson-LG Enterprise visited this years’ ‘Enterprise Connect’ held from March 18th to 21st at Orlando, Florida, U.S. Counting its 29th conference, the event is known to be the largest business communication exhibition conference. Unified communications, mobility, cloud, contact center, IP...

NO. 261 | Mar 31, 2019

Ericsson-LG Enterprise delivers 5G VoLTE UC

iPECS Cloud solution has proven success in the enterprise and carrier markets and provides an opportunity for service providers to monetize their 5G investments while extending their VoLTE services to enterprise customers. (Click for more)     Ericsson-LG EnterpriseEmail

NO. 260 | Mar 29, 2019