News

Technical Supports Updates – June 2020

Technical supports updated for June 2020.   [iPECS ACB] iPECS ACB intro (June, 26) [iPECS UCP]  iPECS UCP Configurator -...

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The new normal calls for new marketing approach

Ericsson-LG Enterprise is recognizing the reactive trend toward digital marketing that are wide-spread globally and accelerated due to the outbreak...

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Welcome to GPC 2019

Registration is now open for Ericsson-LG Enterprise’s Annual Global Partner Conference (GPC) 2019 in Nha Trang, Vietnam. We have many exciting things planned for GPC 2019, some of the highlights you will experience include: General session and sales workshop addressing...

NO. 43 | Sep 29, 2019

iPECS Technical Training 2019

Ericsson-LG Enterprise and SR supply, an exclusive partner in Singapore, has carried out basic and advanced level on-site technical training of the iPECS applications, iPECS eMG80 and iPECS UCP systems, from 24th to 28th of June. In this training, Report...

NO. 42 | Jul 31, 2019

Launching iPECS CCX

Introducing the iPECS CCX (Contact Center Experience) – a next generation omni-channel contact center solution for your business. iPECS CCX goes far beyond traditional ACD systems, providing an array of communication channels such as voice, SMS, email, fax, web-chat, web-call-back,...

NO. 41 | Jun 28, 2019

iPECS Technical Training 2019 – Overseas

From May 13th to 31st in Seoul, Ericsson-LG Enterprise conducted intense tech training to partner engineers, which in the end had an examination for providing certification to who passed. This training session included hands on installation and operation of iPECS...

NO. 40 | May 31, 2019

Enterprise Connect 2019

Ericsson-LG Enterprise visited this years’ ‘Enterprise Connect’ held from March 18th to 21st at Orlando, Florida, U.S. Counting its 29th conference, the event is known to be the largest business communication exhibition conference. Unified communications, mobility, cloud, contact center, IP...

NO. 39 | Mar 31, 2019