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iPECS Cloud: where reliability meets innovation

iPECS Cloud: a realm where reliability meets innovation. Ensure your business stays connected, reduce waiting times for your customers, and...

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Technical Support Updates – February 2024

*No Technical support update for this month.

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Technical Support Updates – April 2022

[iPECS eMG100] iPECS eMG100_Unified6.0_Brochure & Datasheet (29 April) [iPECS Analytics(eCSM)] iPECS Cloud Analytics P2.0 Issue 1.2 (21 April) [iPECS Analytics(eCSM)] iPECS Cloud Analytics P2.0 Issue 1.1 (21 April) [iPECS Case Study] iPECS Cloud solution – Viridea in Italy (20 April)...

NO. 483 | Apr 25, 2022

[Case Study] iPECS Cloud Solution – Viridea, Italy

iPECS Cloud, an innovative and flexible solution that can grow together along with your company.

NO. 482 | Apr 19, 2022

Analyse your workflows to support your team

Business analytics clearly show how many calls individual staff have taken each day, allowing you to quickly identify where increased support is needed. Support long-term team collaboration with iPECS Analytics.

NO. 481 | Apr 14, 2022

PM Meeting 2022

Ericsson-LG Enterprise’s Product Management Meeting 2022 was held virtually across 4 sessions on 5 – 6 April 2022. The meeting allowed Ericsson-LG Enterprise and our partners to share the latest market developments and discuss our strategies for business growth moving...

NO. 480 | Apr 8, 2022

Manage calls with ease.

Your customer’s loyalty depends on your service. Call monitoring and analytics tools from iPECS will help you maintain service levels with rich insights into your calls. Always be there for your customers with iPECS Analytics. 

NO. 479 | Apr 8, 2022