Launching iPECS CCX
Introducing the iPECS CCX (Contact Center Experience) – a next generation omni-channel contact center solution for your business. iPECS CCX goes far beyond traditional ACD systems, providing an array of communication channels such as voice, SMS, email, fax, web-chat, web-call-back,...
iPECS Technical Training 2019 – Overseas
From May 13th to 31st in Seoul, Ericsson-LG Enterprise conducted intense tech training to partner engineers, which in the end had an examination for providing certification to who passed. This training session included hands on installation and operation of iPECS...
Enterprise Connect 2019
Ericsson-LG Enterprise visited this years’ ‘Enterprise Connect’ held from March 18th to 21st at Orlando, Florida, U.S. Counting its 29th conference, the event is known to be the largest business communication exhibition conference. Unified communications, mobility, cloud, contact center, IP...
Ericsson-LG Enterprise delivers 5G VoLTE UC
iPECS Cloud solution has proven success in the enterprise and carrier markets and provides an opportunity for service providers to monetize their 5G investments while extending their VoLTE services to enterprise customers. (Click for more) Ericsson-LG EnterpriseEmail ipecs.partner@ericsson.com...
iPECS Unified 3.5 – What’s new?
Ericsson-LG Enterprise is pleased to announce the general availability of iPECS Unified 3.5 which supports iPECS UCP, iPECS eMG80 and eMG800 platform. Unified 3.5 delivers new levels of value and improvements for your profitability with virtualization, enhanced UX, new IP...