news

Technical Support Updates – October 2024

[iPECS Cloud]PECS Cloud v7.0 (Oct 28) [iPECS ONE]iPECS ONE P5.0 (Oct 28) [iPECS 1000i] 1000i ipKTS S/W Release(R3.0.0) for Vertical...

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Technical Support Updates – September 2024

[iPECS 1080i] 1080i User Guide_iPKTS (Issue 1.2) (Sep 30) [iPECS IPCR] iPECS IPCR_Ver 3.5Ad (Sep 27) [iPECS eMG100] iPECS eMG100...

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Launching iPECS CCX

Introducing the iPECS CCX (Contact Center Experience) – a next generation omni-channel contact center solution for your business. iPECS CCX goes far beyond traditional ACD systems, providing an array of communication channels such as voice, SMS, email, fax, web-chat, web-call-back,...

NO. 544 | Jun 28, 2019

iPECS Technical Training 2019 – Overseas

From May 13th to 31st in Seoul, Ericsson-LG Enterprise conducted intense tech training to partner engineers, which in the end had an examination for providing certification to who passed. This training session included hands on installation and operation of iPECS...

NO. 543 | May 31, 2019

Enterprise Connect 2019

Ericsson-LG Enterprise visited this years’ ‘Enterprise Connect’ held from March 18th to 21st at Orlando, Florida, U.S. Counting its 29th conference, the event is known to be the largest business communication exhibition conference. Unified communications, mobility, cloud, contact center, IP...

NO. 542 | Mar 31, 2019

Ericsson-LG Enterprise delivers 5G VoLTE UC

iPECS Cloud solution has proven success in the enterprise and carrier markets and provides an opportunity for service providers to monetize their 5G investments while extending their VoLTE services to enterprise customers. (Click for more)     Ericsson-LG EnterpriseEmail ipecs.partner@ericsson.com...

NO. 541 | Mar 29, 2019

iPECS Unified 3.5 – What’s new?

Ericsson-LG Enterprise is pleased to announce the general availability of iPECS Unified 3.5 which supports iPECS UCP, iPECS eMG80 and eMG800 platform. Unified 3.5 delivers new levels of value and improvements for your profitability with virtualization, enhanced UX, new IP...

NO. 540 | Jan 31, 2019