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Communication systems have been evolving, with traditional voice calls becoming more integrated, versatile, and collaborative. No longer are businesses solely reliant on voice communication; the modern B2B landscape is driven by unified communication (UC).

This holistic system seamlessly integrates voice, messaging, video, file sharing, and even live collaboration tools like whiteboards. These shifts are not just trends, they are essential to how businesses operate, innovate, and compete in this digital era.

The evolution of B2B communication

With the rise of UC, voice remains the backbone, but real-time communication has diversified. Messaging and video have become critical tools for direct, short communication, allowing for smoother collaboration across distances and time zones.

File and image sharing are integrated into meetings, while video conferencing and live collaboration features like whiteboards are increasingly vital for teams working remotely. This significant shift means that businesses need adaptable, future-proof communication systems.

Getting infrastructure and user capability up to speed

As businesses face these communication trends, the key challenge is readiness both in terms of cabling infrastructure and user capability. Upgrading to meet modern communication demands can often involve high capital expenditure.

For companies still operating with traditional telephone cabling, shifting to a fully IP-based infrastructure may seem like a daunting and expensive transition. This is where Ericsson-LG Enterprise’s IP PABX offers a solution.

Ericsson-LG Enterprise’s iPECS UCP series: bridging tradition and innovation

Ericsson-LG Enterprise has built its communication technology with a deep understanding of its customer’s evolving needs. Their latest iPECS UCP series is a comprehensive IP-based PABX designed to cater to a wide range of infrastructure setups already present in the market. Whether your business operates on traditional analogue and digital systems or is ready to move to a fully IP-based infrastructure, Ericsson-LG Enterprise offers unmatched flexibility.

Ericsson-LG Enterprise’s systems support a hybrid communication environment. For businesses not yet ready to overhaul their cabling, the UCP series allows for the use of Ericsson-LG Enterprise branded analogue and digital endpoints.

At the same time, businesses that are ready to adopt IP phones, or even mobile apps, can do so easily within the same system. This flexibility is a major differentiator to competitor brands, who may require additional 3^rd party converter devices to support hybrid environments. With Ericsson-LG Enterprise’s solution, no 3^rd party converters are needed, making it a cost-effective option for companies transitioning into IP communication.

A closer look at Ericsson-LG Enterprise’s endpoints vs. generic 3rd party SIP phones

One of the key aspects to consider when choosing a communication system is the endpoints. These devices are used by employees to make calls, send messages, and collaborate. Here, we compare Ericsson-LG Enterprise’s endpoints with generic 3rd party SIP phones to understand their benefits:

The advantage of Ericsson-LG Enterprise endpoints

With Ericsson-LG Enterprise endpoints, businesses gain access to proprietary features that have been specifically designed to optimize the user experience on their platform. This ensures that the entire communication system works seamlessly, from firmware updates directly from Ericsson-LG Enterprise to tightly controlled security protocols that protect sensitive communication data.

In contrast, 3rd party SIP phones are often open SIP-based, meaning they are designed to be generic and compatible across different platforms. While this may seem advantageous, it can introduce complications related to firmware updates, security vulnerabilities, and the lack of advanced features such as built-in call encryption, which Ericsson-LG Enterprise provides as a proprietary feature.

Future-proof your business communication with Ericsson-LG Enterprise

As B2B communication continues to evolve towards more integrated, flexible, and secure solutions, companies need communication systems that can meet the demands of both today and tomorrow. Ericsson-LG Enterprise’s IP PABX solutions provide the flexibility to bridge traditional and modern communication needs without the burden of extensive infrastructure upgrades. By offering hybrid system support, advanced security, and proprietary features, Ericsson-LG Enterprise empowers businesses to transition into the era of Unified Communication with ease and efficiency.

If your business is considering upgrading its communication system, Ericsson-LG Enterprise can help your business grow, offering tools to get you ready for the challenges and opportunities of this new communication landscape.